> ## Documentation Index
> Fetch the complete documentation index at: https://docs.craftflow.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Google Local Services Ads

> Automatically respond to Google LSA messaging leads with Craft's AI agent.

## Overview

When a customer messages your business through a Google Local Services Ad, Craft picks up the lead and has your AI messaging agent respond — typically within a couple of minutes. The conversation happens entirely within Google's messaging platform.

This works with **message-type leads** (not phone calls). Your AI agent handles the conversation just like it does on SMS, Messenger, and other channels.

***

## Setup

<Steps>
  <Step title="Open the Google LSA settings">
    Go to [**Contact Center AI → Speed to Lead**](https://app.craftflow.co/call-center-ai/ai-csr/speed-to-lead) and click on **Google Local Services Ads**. Then click **Connect with Google**.
  </Step>

  <Step title="Sign in with Google">
    Sign in with a Google account that has Admin access to your Google Ads account. Grant Craft permission to manage your Local Services Ads conversations.
  </Step>

  <Step title="Select accounts to connect">
    Choose which Google Ads accounts to sync LSA leads from. Manager accounts are excluded automatically. Click **Connect** to finish.
  </Step>
</Steps>

Leads from your connected accounts will be synced to your messaging inbox and automatically worked by your AI messaging agent. New conversations appear under [**Contact Center AI → Tasks**](https://app.craftflow.co/call-center-ai/tasks) with the Google LSA channel icon.